INTRODUCTION
PLEASE READ THE FOLLOWING TERMS AND PRIVACY POLICIES CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and privacy policies, and other applicable laws. If you do not agree to these terms and privacy policies, please do not use this site.

COPYRIGHT
The entire content included in this site is copyrighted under copyright laws, is the property of KPI Healthcare India Pvt. Ltd., and is licensed to KPI Healthcare India Pvt. Ltd . Copyright 2022, KPI Healthcare India Pvt. Ltd . ALL RIGHTS RESERVED.

TRADEMARKS
All trademarks, service marks, and trade names of KPI Healthcare India Pvt. Ltd. used in the site are trademarks or registered trademarks of KPI Healthcare India Pvt. Ltd.

LIMITATION OF LIABILITY
Niranjan Ultrasound India Pvt. Ltd. shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from or in connection with the use of or the inability to use this site or any content contained on the site.

CANCELLATION, RETURN & REFUND POLICY

• What is KPI Healthcare India Private Limited’s Free & Easy Returns policy? We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience. We assure you that all products sold for Occasion are refurbished, quality checked and 100% genuine. In case the product you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Free & Easy Returns promise has got you covered.
• What is KPI Healthcare India Private Limited’s Return Policy? Though we strive to give you a great customer experience each time you shop with us if at all you are not 100% satisfied with your purchase, you can return the order for a full refund of the paid price. We mean what we say! All you need to do is give us a call on +91 495 2376661 or drop an email at info@kpihealthcare.in within a period of 30 days, from the date of order. However, you must understand that we can’t bear a loss either; so the return of products will be accepted only if the products are returned in a saleable condition with the hologram intact and in their original packaging, in an undamaged condition.
  • Refund/ replacement for goods/ merchandise are subject to inspection and checking by our technical team.
  • Damages due to neglect, improper usage, or application will not be covered under our Returns Policy.
  • Some special rules for promotional offers may override “KPI Healthcare India Private Limited’s 30 Day Returns Policy.”
  • Please note that the handling charges, Taxes, Duties, Service Charges, and shipping charges would not be included in the refund value of your order as these are non-refundable charges to be borne by the customer.
• Are there any categories of products that are non-returnable? There are no such categories of the product which are non-returnable.
• Can I return a part of my order? Yes, you may return a part of the order, in case of multiple items in an order. Any product being returned needs to be returned in full including all the components as well as any complimentary gifts or products which come along with it. However, if your purchase was made in the period of a special promotional offer, contests, or any special scheme then special rules might apply for returns.
• How long will the return process take? Once your return request has been placed with Customer Service, it usually takes about 72 hrs. to have the product picked from your place and another 10 days to initiate refund subject to product inspection. In case you are sending the product back on your own, the delivery time would depend on your chosen courier. Once the item is received in our warehouse, it undergoes a Product Inspection which takes about 2 days. Typically the refunds are initiated within 2 days after product inspection. The receipt of the payment would depend on the mode of payment chosen by you.
• How will I receive my Refund? If the payment was made by Credit Card or Net-Banking, we can make NEFT to your Net-Banking account. NEFT details should be mailed to info@kpihealthcare.in are:
  • Account Name:
  • Account Number:
  • Bank:
  • IFSC Code:
  • Branch:
• How long will the refund process take? Typically the refunds are initiated within 2 days of Product Inspection. The receipt of the refund would depend on the mode of payment chosen by you. The expected timelines are as below: Refund Method Refund Receipt Time (After Initiation) Bank Transfer/NEFT 1-2 business days Debit Card 5-7 business days Credit Card 5-7 business days For Debit Card and Credit Card transfers the time taken for refund depends finally on the bank. Though we would love to expedite the same, our hands are tied. Also, you can assume additional delay for nationalized banks. Banks send an SMS/Email to customers for a credit amount of more than INR 5000 only. In case your refund is less than INR 5000 please check your bank account or credit card account.
• How do I return a product? You can return a product hassle-free in a few simple steps. However, do give us a call and we can help you with the steps to follow in case of return:
  1. Place your item in its original packaging.
  2. Please mention your Name, Order Number, and Mobile Number, on the top of the box, and insert the original invoice.
  3. Send it at the earliest to our address below. KPI Healthcare India Pvt. Ltd: Address: 34/1347-A FLORICAN ROAD, MALAPARAMBA, CALICUT 673009, KERALA, INDIA. Tin Registration No : 32110225918 CST Registration No : 32110225918C
• I was charged shipping charges for my order. If I return my order, will I get back my shipping charge along with the refund? No! Shipping charge would not be included in the refund value of your order as this is a non-refundable charge.

SHIPPING POLICY
We are committed to delivering your order accurately, in good condition, and always on time.

Please note our shipping policy as follows:

• We currently deliver to more than 500 cities across India. Our shipping and delivery lead times vary by destination, and the typical lead times are as shown below:
  Destination Delivery Time Mumbai 3-4 working days U.P/West Bengal 6-8 working days Rest of India 5-6 working days Rest of world 7-12 working days
• In the unlikely event that we are not able to ship your order completely within specified working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*.
• We ship on all weekdays (Monday to Saturday), excluding public holidays.
• To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
• While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
• Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations, and Export norms.
• A consignment may get delayed due to unexpected carrier problems or government regulations.

*Note
In the event, we have to cancel any items in your order if you have paid using a credit card your credit card shall not be charged for the above-canceled item(s). If you have paid using a debit card/net banking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your bank’s processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same.

Shipping Charges
Shipping charges are actual, and we do not charge extra.

DISCLAIMER
Eligibility for inclusion in the compendium has been evaluated by KPI Healthcare India Pvt. Ltd and external technical advisors are listed in the acknowledgments. However, the evaluation has been solely based on a limited assessment of data and information submitted in the developers’ applications and, where available, of additional sources of evidence, such as literature search results or other publicly available information. There has been no rigorous review for the safety, efficacy, quality, applicability, or cost acceptability of any of the technologies. Therefore, inclusion in the compendium does not constitute a warranty of the fitness of any technology for a particular purpose. Besides, the responsibility for the quality, safety, and efficacy of each technology remains with the developer and/or manufacturer. The decision to include a particular technology in the compendium is subject to change on the basis of new information that may subsequently become available to KPI Healthcare India Pvt. Ltd.

KPI Healthcare India Pvt. Ltd will not be held to endorse or to recommend any technology included in the compendium. Inclusion in the compendium solely aims at drawing stakeholders’ attention to innovative health technologies, either existing or under development, with a view to fostering the development and availability of, and/or access to, new and emerging technologies which are likely to be accessible, appropriate and affordable for use in low- and middle-income countries.

KPI Healthcare India Pvt. Ltd does not furthermore warrant or represent that:

1. The list of innovative health technologies is exhaustive or error-free; and/or that
2. The technologies which are included in the compendium will be embodied in future editions of the compendium; and/or that
3. The use of the technologies listed is or will be, in accordance with the national laws and regulations of any country, including but not limited to patent laws; and/or that
4. Any product that may be developed from the listed technologies will be successfully commercialized in target countries or that
   KPI Healthcare India Pvt. Ltd will finance or otherwise support the development or commercialization of any such product.

KPI Healthcare India Pvt. Ltd disclaims any and all liability and responsibility whatsoever for any injury, death, loss, damage, use of personal data, or other prejudice of any kind whatsoever that may arise as a result of, or in connection with, the procurement, distribution, and/or use of any technology embodied in the compendium, or of any resulting product and any future development thereof.

Developers whose technology has been included in the compendium shall not, in any statement of an advertising, commercial, and/or promotional nature, refer to their participation and/or inclusion in the compendium. In no case shall the latter use the KPI Healthcare India Pvt. Ltd name and/or the emblem, or any abbreviation thereof, in relation to their business or otherwise.

REASONABLENESS
By using this website, you agree that exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think so, you must not use this website.

OTHER PARTIES
You accept that, as a limited liability entity, KPI Healthcare India Pvt. Ltd. has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against
KPI Healthcare India Pvt. Ltd.’s officers or employees in respect of any losses you suffer in connection with the website.

VARIATION
KPI Healthcare India Pvt. Ltd. may revise these terms and privacy policies from time to time. Revised terms and privacy policies will apply to the use of this website from the date of the publication of the revised terms and privacy policies on this website. Please refer to the website to keep yourself updated.

SERVICES
KPI Healthcare India Pvt. Ltd. may stop the operation of the KPI Healthcare India Pvt. Ltd Website in full or in part at any time. Due to the nature of the internet and computer systems, KPI Healthcare India Pvt. Ltd. cannot accept any liability for the continuous availability of the KPI Healthcare India Pvt. Ltd Website.

HYPERLINKS
The KPI Healthcare India Pvt. Ltd. Website may contain hyperlinks to the web pages of third parties. KPI Healthcare India Pvt. Ltd. Website shall have no liability for contents of such web pages, as KPI Healthcare India Pvt. Ltd. does not control the information on such web pages. The use of such web pages shall be at the sole risk of the User.

DATA PRIVACY PROTECTION
For collection, use, and processing of personally identifiable data of the User of the KPI Healthcare India Pvt. Ltd. Website, shall comply with applicable laws on data privacy protection and the KPI Healthcare India Pvt. Ltd. Website Data Protection Privacy Policy, which is available per hyperlink on the KPI Healthcare India Pvt. Ltd. Website and/or on www.kpihealthcare.in

LAW AND JURISDICTION
These terms and privacy policies will be governed by and construed in accordance with Indian Law, and any disputes relating to these terms and privacy policies will be subject to the exclusive jurisdiction of the courts/forums/tribunals of Calicut, Kerala, India.

BREACHES OF TERMS AND PRIVACY POLICIES
Without prejudice to KPI Healthcare India Pvt. Ltd.’s other rights under these terms and privacy policies, if you breach these terms and privacy policies in any way, KPI Healthcare India Pvt. Ltd. may take such action as KPI Healthcare India Pvt. Ltd. deems appropriate to deal with the breach.